Privacy Policy
Last updated: September 2026
1. Introduction
JobConnect AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
- Email address and account credentials
- Full name, profile information, and location
- Resumes, cover letters, and work experience
- Application history and job preferences
- Payment information (processed securely through Stripe)
Automatically Collected Data
- Browser type, IP address, and device information
- Pages visited and time spent on our platform
- Referral source and interaction patterns (via Meta Pixel)
3. Third-Party Service Providers
We use the following service providers to operate our platform:
Supabase
Cloud database and authentication. Stores user accounts, profiles, and application data.
Resend
Email service provider. Sends transactional emails (password resets, notifications).
Crisp Chat
Customer support platform. Enables live chat and communication with our support team.
Meta Pixel
Analytics and advertising. Tracks user interactions to improve our service and measure marketing campaigns.
Stripe
Payment processor. Handles subscription payments securely without storing card details on our servers.
4. How We Use Your Data
- Provide and improve our job matching and AI tools
- Process payments and manage subscriptions
- Send transactional and operational emails
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
- Prevent fraud and maintain platform security
5. Your Privacy Rights (GDPR & EU Users)
If you are in the European Union or UK, you have the following rights:
Right to Access
Request a copy of your personal data we hold.
Right to Rectification
Correct inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data, subject to legal obligations.
Right to Data Portability
Receive your data in a structured format and transfer it to another provider.
Right to Object
Object to processing for marketing or analytics purposes.
To exercise these rights, contact us at contact@jobconnect-ai.com
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Upon account deletion, your data is permanently removed from our systems within 30 days, except where we are legally required to retain it.
7. Data Sharing & Sales
We do NOT sell your personal data to third parties. We only share data with service providers who assist us in operating the platform, and only to the extent necessary to provide the service.
8. Data Security
We implement industry-standard security measures including encryption, firewalls, and secure authentication. However, no transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.
9. Cookies & Analytics
We use cookies to enhance your experience and analyze usage through Meta Pixel. You can control cookie preferences through our consent banner. Most browsers allow you to refuse cookies or alert you when a cookie is being sent.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
JobConnect AI
Email: contact@jobconnect-ai.com
11. Compliance
This Privacy Policy is compliant with the EU General Data Protection Regulation (GDPR), UK Data Protection Act 2018, and other applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email. Your continued use of our platform constitutes acceptance of the updated policy.